Privacy Policy

1. Who We Are

Angel Cakes is a wedding cake business based in Waterlooville, Hampshire.

Angel Cakes
35 Hobby Close
Waterlooville
Hampshire
PO8 9AY

Email: info@angelcakes.co.uk
Telephone: 07815 762146
Website: www.angelcakes.co.uk

For the purposes of UK data protection law, Angel Cakes is the data controller.

2. Information We Collect

We may collect and use the following personal information:

• Your name
• Your partner’s name, where relevant
• Email address
• Telephone number
• Wedding date
• Wedding venue and delivery address
• Billing address
• Order details
• Cake design preferences
• Flavour choices
• Payment and invoice information
• Messages, enquiry form details and consultation notes
• Allergy or dietary information you choose to provide
• Photographs of your cake
• Marketing preferences

We only collect the information we need to respond to enquiries, provide quotations, fulfil orders and deliver our wedding cake services.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries
• Provide quotations
• Arrange consultations
• Process taster box orders
• Create and manage wedding cake bookings
• Prepare invoices and payment records
• Deliver and set up wedding cakes
• Communicate with venues, florists or wedding planners where necessary
• Keep records for tax and accounting purposes
• Send marketing emails where you have signed up to receive them
• Improve our website and services

4. Our Lawful Basis for Using Your Data

We use your personal information under the following lawful bases:

• Contract: to provide quotations, process orders and fulfil wedding cake bookings.
• Legal obligation: to keep accounting, tax and business records.
• Consent: where you sign up to receive marketing emails.
• Legitimate interests: to respond to enquiries, manage our business, keep appropriate records and improve our services.
• Special category data: if you provide allergy or health-related dietary information, we only use this where necessary to provide the service you have requested and to help protect your health and safety.

5. Allergy and Dietary Information

If you provide allergy or dietary information, we will only use it for the purpose of preparing your order and providing appropriate information about ingredients and allergens.

We do not use this information for marketing.

6. Who We Share Your Information With

We do not sell your personal information.

We may share relevant information with trusted third parties where necessary, including:

• Payment processors
• Accountants or bookkeeping software
• Email marketing providers
• Website hosting providers
• Wedding venues
• Florists, wedding planners or other suppliers involved in your wedding cake set-up
• Delivery or postal services for taster boxes
• Professional advisers where necessary

We only share the information needed for the relevant purpose.

7. Email Marketing

You will only receive marketing emails from Angel Cakes if you have signed up to receive them or given consent.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting info@angelcakes.co.uk.

8. Cookies and Website Analytics

Our website may use cookies to help it function properly and to understand how visitors use the site.

Essential cookies are used where necessary for the website to work.

Non-essential cookies, such as analytics or advertising cookies, will only be used where required consent has been obtained.

You can control or delete cookies through your browser settings.

9. How Long We Keep Your Information

We keep personal information only for as long as necessary.

• Enquiry information: normally up to 12 months if you do not book.
• Booking and order information: normally up to 7 years for tax, accounting and legal record purposes.
• Marketing information: until you unsubscribe or ask us to remove you.
• Allergy and dietary information: only for as long as needed for your order and any reasonable follow-up period.

10. How We Keep Your Information Safe

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.

Access to your information is limited to those who need it for business purposes.

11. Your Rights

Under UK data protection law, you have rights including:

• The right to access the personal information we hold about you
• The right to ask us to correct inaccurate information
• The right to ask us to delete your information in certain circumstances
• The right to restrict or object to processing in certain circumstances
• The right to withdraw consent where we rely on consent
• The right to data portability in certain circumstances
• The right to complain to the Information Commissioner’s Office

To exercise your rights, please contact info@angelcakes.co.uk.

12. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

Email: info@angelcakes.co.uk

You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Last updated: June 2026.